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FrWhat is Aerolineas Argentinas policy on hand baggage?
When flying with Aerolineas Argentinas, the carry-on allowance depends on the fare purchased:
- PROMO fare for domestic flights within Argentina – only one personal item.
- All other fares – one piece of hand baggage plus one personal item.
The carry-on allowance is subject to weight and size restrictions as follows:
| Hand Baggage | Maximum Weight | Maximum size |
| Carry-on bag | Domestic flights, Economy Class – 5 kg (11 lbs) Domestic flights, Club Economy Class – 10 kg (22 lbs) International flights, all classes – 10 kg (22 lbs) | 55 x 35 x 25 cm (22 x 14 x 10 in) |
| Personal item | 3 kg | 40 x 30 x 15 cm |
Other items that you may carry on board are a coat, an umbrella, a small camera, a walking stick. Infants have no carry-on allowance, but a stroller, a baby walker or a folding baby chair are accepted free of charge in the passenger cabin, subject to space availability.
What is Aerolineas Argentinas policy on checked baggage?
Aerolineas Argentina determines the free baggage allowance based on the Piece System:
| Free Baggage Allowance | |||||
| Route | Economy | Business | |||
| Promo | Base | Plus | Flex Air Shuttle* | Club Economy / Club Condor / Promo Club Condor | |
| Domestic | No allowance | 1 x 15 kg | 2 x 15 kg each | 2 x 23 kg each | |
| Colombia | No allowance | 1 x 20 kg | 2 x 20 kg each | 2 x 20 kg each | |
| Dominican Republic | No allowance | 1 x 20 kg | 2 x 20 kg each | 3 x 20 kg each | |
| Regional** | No allowance | 1 x 23 kg | 2 x 23 kg each | 2 x 23 kg each | |
| Mexico | No allowance | 1 x 23 kg | 2 x 23 kg each | 3 x 23 kg each | |
| The US | No allowance | 1 x 23 kg | 2 x 23 kg each | 2 x 23 kg each | 3 x 23 kg each |
| Europe | No allowance | 1 x 23 kg | 2 x 23 kg each | 3 x 23 kg each*** | |
| *Buenos Aires – Córdoba / Mendoza | |||||
| **Bolivia, Brazil, Chile, Paraguay, Peru, Uruguay. | |||||
| ***Exception – Europe Promo Club Condor – 2 x 23 kg each. | |||||
The maximum size per piece of checked baggage is 158 cm (sum of all dimensions) for all travel classes.
Excess Baggage Fees
If your baggage exceeds the allowed weight, size or quantity, you will have to pay excess baggage fees that will depend on the route:
| Excess Baggage Fees – Additional Piece | ||||
| Route | 1st Additional Piece | 2nd+ Additional Pieces | ||
| Advance purchase* | At the airport | Advance purchase* | At the airport | |
| Domestic within Argentina | ARS 749 | ARS 1700 | ARS 999 | ARS 2100 |
| Argentina, Regional** ↔ Regional** | USD 20 | USD 40 | USD 40 | USD 80 |
| Argentina, Regional** ↔ Colombia, Peru | USD 30 | USD 60 | USD 50 | USD 100 |
| South America*** ↔ Dominican Republic, Mexico | USD 50 | USD 90 | USD 70 | USD 110 |
| South America*** ↔ the US | USD 120 | USD 150 | USD 120 | USD 150 |
| South America*** ↔ Europe | USD/EUR 60 | USD/EUR 80 | USD/EUR 100 | USD/EUR 120 |
| *Advance purchase of additional pieces of baggage is available up to 3 hours before departure, online, through Aerolineas Argentina Contact Center or commercial offices. | ||||
| **Regional – Bolivia, Brazil, Chile, Paraguay, Uruguay. | ||||
| ***South America – Argentina, Bolivia, Brazil, Chile, Colombia, Paraguay, Peru, Uruguay. | ||||
The maximum weight allowed per piece of checked baggage is 32 kg, except 23 kg within Argentina and between Argentina and Chile.
| Excess Baggage Fees – Overweight or Oversized Piece | |||
| Route | Overweight Piece | Oversized Piece | |
| 16-23 kg | 23-32 kg | 158-300 cm | |
| Domestic within Argentina* | ARS 850 | – | ARS 2300 |
| Argentina, Regional* ↔ Regional** | – | USD 60 | USD 100 |
| Argentina, Regional ↔ Colombia, Peru | – | USD 70 | USD 100 |
| South America ↔ Dominican Republic, Mexico | – | USD 80 | USD 120 |
| South America ↔ the US | – | USD 100 | USD 150 |
| South America ↔ Europe | – | USD/EUR 100 | USD/EUR 150 |
| *On domestic flights within Argentina and flights between Argentina and Chile, the maximum weight per piece is 23 kg. | |||
Sports Equipment
The following sports equipment is considered special baggage and accepted upon the payment of the applicable special baggage fee: bicycle, boogie boarding, bodyboarding, fishing, golf, hunting firearms, kitesurfing, sandboarding, scuba diving, snow skiing, snowboarding, surfboard not exceeding 300 cm long, water skiing, wakeboarding.
| Route | Special Baggage Fee |
| Domestic within Argentina* | ARS 800 |
| South America ↔ South America | USD 50 |
| South America ↔ International | USD/EUR 100 |
Other sports equipment, not specified above, may be carried as regular checked baggage. Canoes, kayaks, hang gliders, kitesurfing equipment, oars, pole vaults, spears, and windsurfing equipment are not accepted and must be sent via Aerolíneas Cargo.
Baggage Service
In case of damaged baggage, passengers must present themselves at the Aerolineas Argentinas baggage claim counter and fill a form to declare the missing or damaged content and its value. This constitutes a formal complaint and must be resolved within 30 days. The claim must be made before leaving the airport. If the passenger leaves the airport and then presents the claim, proof that the damage or pilferage occurred during the flight must be made.
If your baggage is lost or delayed, you must make a claim at the airport Baggage Services office in the baggage claim area and then use Aerolineas Argentinas Baggage Tracer at no cost.
