Aeromexico flying with pets

What is Aeromexico’s policy on pet acceptance?

Passengers are allowed to travel with pets on Aeromexico flights, except flights to London. For an additional fee, pets may be transported in the cabin (if all conditions are met) or as checked baggage.

Which pets are allowed on Aeromexico flights?

Aeromexico will transport dogs, cats, and birds.

Only cats and dogs will be transported in the cabin. Other pets must be transported as checked baggage.

Pets in the Cabin

Each passenger, except Unaccompanied Minors, may transport only one dog or cat in the cabin. Pets born less than 8 weeks before the flight, as well as pets under veterinary treatment, will not be accepted.

Pets are allowed in the aircraft cabin on flights within Mexico (domestic flights) and to/from the US, Canada, and Central & South America. Weight and size restrictions apply as follows:

The cage must be built of plastic, lined with one piece of absorbent material, and allow the pet to turn and lay down in a natural manner. It must have lateral ventilation on both sides.

Pets must go through an inspection by the Health Department and/or airport authorities. The animal must have a vaccination certificate against rabies, issued within 1 month prior to the date of flight.

Access to Premier Lounges is allowed to passengers traveling with their pets. The pet must be in a cage prior to boarding and when entering the aircraft cabin. On board, the pet shall remain inside the cage for the flight duration under the seat in front of the passenger. It is prohibited to provide food or beverages to the dog during the flight.

Fees

For each dog transported in the cabin, Aeromexico will charge a fee that can only be paid at the airport and depends on the route:

Low season:

• 1350 MXN – domestic flights (within Mexico).
• 162 USD/EUR – international flights to/from the US, Canada, Central & South America (taxes not included).

High season:

• 1700 MXN – domestic flights (within Mexico).
• 168 USD/EUR – international flights to/from the US, Canada, Central & South America.

Pets as Checked Baggage

Dogs and cats that do not meet the conditions to be accepted in the cabin, as well as birds, will be accepted as checked baggage. Transportation of snub or pug-nosed pets as checked baggage is not permitted on Aeromexico flights. These breeds may travel on Aeromexico Cargo. Also, on flights to London, all pets must travel on Aeromexico Cargo.

One pet per carrier is accepted and the weight, including the weight of the carrier, must not exceed 45 kg. Containers must comply with the specifications established in the IATA Live Animals Regulations for transporting animals by air. The maximum dimensions of the pet carrier that can be transported in the hold depend on the aircraft type:

Fees

An additional fee is always charged when transporting pets as checked baggage:

Service and Emotional Support Animals

Certified, professionally trained Service Animals and Emotional Support Animals which assist passengers with disabilities or provide their owners with therapeutic support are allowed in the passenger cabin. Service Animals and/or Emotional Support Animals are exempt from the regulations regarding the transportation of pets in the cabin. In some cases, Aeromexico may request a certificate stating that the animal is trained to assist the passenger with disabilities. The certificate must be on your doctor’s letterhead paper and issued no more than a year before your travel date.

Except on flights to the United States, only one animal is accepted per passenger (i.e., a client may not travel with both a Service Animal and an Emotional Support Animal, or both an Emotional Support Animal and a pet, or a Service Animal and a pet). Aeromexico will not accept animals that may pose a threat to the health or safety of passengers and crew (e.g., reptiles, spiders, ferrets, rodents, pigs, monkeys, etc.). Service and Emotional Support Animals traveling with a passenger in the cabin must be clean, vaccinated, and on a leash.

Only dogs and cats are accepted as Emotional Support Animals, and their acceptance is subject to their size: maximum weight of 12 kg (16 lbs), maximum length of 22 in, and maximum height of 12 in.  A pet carrier is not required for the Emotional Support Animal that must remain in the passenger’s lap or under the seat in front of them throughout the flight. The Emotional Support Animal can never be placed on a seat, even if it is empty.

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