What is Air Europa’s policy on hand baggage?
Each passenger is allowed to carry on board hand baggage, limited by the number of pieces, weight and size. Additionally, free of charge, a personal item may also be taken in the cabin.
What is Air Europa’s policy on checked baggage?
Except for those traveling on a Lite fare, each adult passenger has a free checked baggage allowance on every Air Europa flight. The baggage allowance is set by the Piece System for all flights and may vary depending on route and travel class. Children are entitled to the same allowance as adults.
In order to comply with current Health and Safety regulations for baggage handlers, Air Europa will only accept baggage up to a maximum weight of 32 kg (70 lbs) per piece. If any piece exceeds this weight, passengers will have to repack their baggage, making use, if necessary, of additional suitcases or travel bags. If the resulting baggage exceeds the free allowance, the relevant excess baggage charges will be applied.
Hand Baggage
The following hand baggage allowances apply on Air Europa flights depending on route and travel class:
Hand Baggage Allowance on flights operated by Air Europa | |||
Travel Class | Medium-haul Flights | Long-haul Flights | Maximum Size (all flights) |
Economy Class | 1 piece up to 10 kg | 1 piece up to 10 kg | 55 x 35 x 25 cm (20”x15”x10”) |
Business Class | 1 piece up to 14 kg | 2 pieces up to 18 kg | |
Plus One Personal Item | |||
All Classes | A handbag, laptop, or tablet with maximum dimensions of 35 x 30 x 20 cm |
For infants, a bag with the food, drink and other items they needed during the flight can be carried as hand luggage.
On Air Europa flights operated with ATR 72 aircraft, the maximum hand baggage allowance is 8 kg with maximum dimensions of 55 x 35 x 20 cm.
Checked Baggage
The general checked baggage allowance applies to all passengers and depends on the type of flight (domestic, medium-haul, or long-haul flight). There are exceptions from the general baggage allowance that depend on the route, as well as additional allowances based on frequent flyer status.
Free Baggage Allowance – | |||
Fare | Lite Fare | Economy Fare | Business Fare |
Domestic & Medium-haul Flights* | No baggage allowance | 1 piece up to 23 kg | 2 pieces up to 23 kg each |
Long-haul Flights | No baggage allowance | 1 piece up to 23 kg | 3 pieces up to 23 kg each |
*Domestic – Spain; medium-haul – Europe, Israel, Morocco. |
Excess Baggage
Excess baggage means any piece of baggage over the number of pieces included in the baggage allowance. If you are traveling with excess baggage, you should arrive at the check-in desk at least 15 minutes before the check-in deadline. The extra charges for excess baggage can be paid at the airport, but also in advance, up to 2 days before the flight. You can purchase extra baggage, with a discount, online or through Air Europa Call Center. The purchase of additional luggage in advance is not allowed for flights to Quito and to/from Bolivia.
Overweight baggage up to 32 kg per piece is permitted after payment of the relevant charges. Overweight baggage charges can be paid only at the check-in desk. The overweight baggage charge does not apply to Business, Air Europa SUMA Silver, Gold or Platinum, and Elite or Elite Plus passengers whenever the total baggage weight does not exceed their allowance. If they exceed their allowance, the overweight charge must be paid.
Route | Excess Baggage Charges | Overweight Baggage Charge | |
In advance | At the airport | ||
Long-haul (except to Cuba) | 100 EUR | 120 EUR | 100 EUR |
To Cuba | 100 EUR – 1st extra piece 150 EUR – 2nd+ extra pieces | 160 EUR | 100 EUR |
Medium-haul & domestic | 30 EUR | 60 EUR | 60 EUR |
Any baggage over 158 cm (height + width + length) will be considered special baggage in the hold and transported for a 150 EUR fee.
Sporting Equipment
Sporting equipment is included in the baggage allowance and is subject to extra charges only when the free baggage allowance is exceeded, with the following exceptions when sporting equipment is always subject to an extra charge:
- Bicycles, scuba diving equipment, surf equipment, pole vaults and sporting firearms – 75 EUR one-way.
- Ski equipment over 158 cm, hand gliders, paragliding equipment – 150 EUR one-way.
The maximum size for sports equipment is 250 linear cm (length + width + height).
On flights operated by ATR and Embraer aircraft, the maximum size for sports equipment is 158 linear cm (length + width + height), and hang gliders, paragliding equipment, poles or other voluminous sporting luggage cannot be accepted. By way of exception, a limited number of surfboards will be accepted on inter-island flights (Balearic Islands and Canary Islands), subject to availability and upon request to the Customer Service department.
Baggage Services
If you experience an incident with your baggage, it is necessary to go to the Air Europa counter in the airport arrivals hall and complete a Property Irregularity Report (PIR) before leaving the airport. In the event of damage to your baggage, you must report the incident before leaving the airport because, once you leave the baggage delivery area, Air Europa is exempt from any liability and claims will not be accepted.