Air India seat reviews

I upgrade my economy ticket to business only because I wanted to experience the upper deck. Well, travelling on a 747 was indeed awesome, but the service, cleanliness, comfort were all disappointing. Air India works exactly how a govt office works. One of worst hospitality that I have ever seen. The aircraft itself is like 20 years old, so I was ok with the seat gears making noise or acting weird. The inflight entertainment was a complete joke. So was the food.

Me and my 3 and half year old niece had a chance to take the Air India 301 VT ANJ dreamliner from sydney to delhi on 28 may 2017. For me the flight was satisfactory compared to other long haul flights. The seats were not so good for such a long journey of about 12-13 hours. Some patch works were there in the seats and the reclining option was there but was uncomfortable while reclining due to the hard structure of seat cushion to relax back. The food was good but the options were limited. The most important thing which I felt through the journey was the behaviour of cabin crews. Though my niece didnot had any food from the flight I had to ask some milk for her.I pressed the crew bell 5 times or more and a crew came and asked " what is the problem?" in an arrogant manner. And when I said my niece want some milk and she said me "cant give hot milk only cold milk. If you want will give that." and even she behaved like she is not interested to give anything other than their flight food.which I felt she behaving rude and lack politeness. And many of the passengers pressed the crew bell for many times for different reasons but many of them didnot get any response from the crews. so I think the crews should take a bit concern in customer servicing. All together I will give 3 stars for Air India 301.

Very good aircraft !
Air India can certainly do better ! By simple things like cleaning or air vents !

The seat was comfortable but lacked privacy. The storage space is not enough. The food and drinks were aplenty and the service was also very good. The movies package, both Hollywood as well as Bollywood, was not the new releases. The best part of the journey is a non-stop direct flight to Sydney.

The seat was comfortable but lacked privacy. The storage space is not enough. The food and drinks were aplenty and the service was also very good. The movies package, both Hollywood as well as Bollywood, was not the new releases. The best part of the journey is a non-stop direct flight to Sydney.

super duper good

super duper good

It was a nice experience through out the journey. Interior of this flight is very good and the seat also. food was provided. In this flight you can enjoy some music and movies also.

I traveled on 06 DEC 2015. It was very comfortable, the behavior of staff and crew was excellent and the food was delicious. However, the TV was not working and in the last quarter of journey the seat control was also not working. In spite of these weaknesses, I wish to travel again in Air India Dreamliner.

I had 4 flights on this plane (economy)
good was: very silent engines, fresh air (better than in other plane types), you dont feel like in a can because of the interior space, better turbulence compensation system than other planes (A380 I dont know),
the cabin crew seems to be educated by Lufthansa; please send them for education to Singapore Airways