airberlin Baggage and Carry-on

What is airberlin’s policy on carry-on allowance?

On airberlin flights, the carry-on allowance depends on the travel class. In addition to their cabin baggage allowance, passengers are allowed to take into the cabin free of charge only one of the following items: laptop case, lady’s handbag/purse or gentleman’s handbag.

What is airberlin’s policy on checked baggage allowance?

Defined by the piece concept, the free baggage allowance depends on the travel class and fare purchased:

• Economy Class:
  • Economy Light – no free baggage allowance.
  • Economy Saver & Classic – 1 piece of checked baggage up to 23 kg.
  • Economy Flex – 2 pieces of checked baggage up to 23 kg each.
• Business Class – 2 pieces of checked baggage up to 32 kg each.

airberlin will not accept any piece of baggage weighing more than 32 kg (71 lbs), with the exception of especially heavy luggage. Especially heavy luggage must be registered at least 24 hours before departure at the airberlin Service Centre.

Carry-on

On airberlin flights, the following carry-on allowances apply:

• 1 item of hand baggage – in Economy Class (all fares).
• 2 items of hand baggage – in Business Class, and for topbonus Platinum Card holders (the second item of hand baggage is allowed only on flights operated by airberlin and NIKI, but is not permitted on flights to/from the US and Canada.).

A single item of hand baggage may not exceed 8 kg (18 lbs), and its dimensions cannot exceed 55 x 40 x 23 cm (21.7 x 15.7 x 9 inches).

In addition to your hand baggage allowance, you may take with you one personal item (laptop case, lady’s handbag/purse or gentleman’s handbag) with maximum dimensions of 40 x 30 x 10 cm and a maximum weight of 2 kg. If needed, you may also take into the cabin walking aids, wheelchair, crutches or a doctor’s bag.

For a maximum of 5 passengers traveling in Economy Class on short-haul and medium-haul flights, airberlin offers the possibility to take in the cabin one additional item of hand baggage up to 20 kg and 55 x 40 x 23 cm, for an additional fee:

If you are flying from airports within the European Union and Switzerland, you must take into account the following, in accordance to EU cabin baggage regulation:

• Passenger can only carry liquids or similar (lotions, toothpaste, gels, beverages, soups, perfumes, etc.) in containers with a maximum capacity of 100 ml, which must be packed in one transparent and sealable plastic bag.
• As an exception to this regulation, you may take medicines and baby food, which must be presented separately from the rest of the hand baggage at the checkpoint. If required, their necessity must be authenticated (prescription).
• You can also take duty free items bought at the shops in the airport the same day of the flight, provided that you have a proof of purchase.

When preparing your hand baggage, you must take into account not to include the following items: weapons, ammunitions, lighters, knives, scissors and other sharp objects.

Checked Baggage Fees

If taking additional or overweight baggage, airberlin will charge additional and/or excess baggage fees depending on the fare purchased, destination and moment of payment of the additional fees:

Sports Equipment

If you plan to take with you sports equipment, you must register your sports equipment no less than 30 hours before departure. Transportation of sports equipment is subject to a fee.

The Economy Flex and Business fares include a sports baggage allowance of one piece of sports equipment on condition that the sports equipment is registered more than 30 hours before departure.

Canoes and kayaks are checked as excess baggage.

Baggage Service

airberlin works with Dolfi1920, to settle claims for your damaged baggage. To report your damaged baggage, you should first contact the Lost and Found desk upon your arrival at the destination airport, or you can write a written complaint within 7 days of your arrival. For damages resulting from delays, you should notify airberlin within 21 days following the receipt of your baggage. You can also file your complaint via the damaged suitcase request form.

In case your baggage has been lost or misplaced, you should notify airberlin immediately, and, if it hasn’t been found within 5 days, you should contact the Central Baggage Tracing Office to do a detailed search or fill the contact form for this purpose.

More information here >>