En
Es
FrWhat measures has Allegiant Air taken to ensure a safe flight?
Allegiant Air has taken important measures, both on the ground and in the air, to protect the health and safety of passengers and crew. Working closely with the CDC, WHO, and other experts and based on their direction, Allegiant Air’s actions not only follow but exceed the recommended standards.
Dedicated to making air travel and your trip as safe as possible, Allegiant Air continues to enhance services and develop new ways to address current COVID-19-related issues. Allegiant Air’s comprehensive Going the Distance for Health and Safety program is an integrated approach that includes:
- Cleaning and disinfection procedures.
- Face covering policy.
- Low-touch service.
- Travel flexibility.
Cleaning and Disinfection Procedures
Allegiant Air’s aircraft are cleaned and disinfected utilizing state-of-the-art cleaning and disinfection technologies to the highest possible standard, exceeding CDC and Airbus guidance. The cleaning and disinfection program includes a regular schedule of deep-clean and standard cleaning procedures for every aircraft.
Regularly, all aircraft are disinfected using electrostatic sprayers and an advanced antimicrobial protectant that together create a colorless, odorless protective barrier on all surfaces and kills viruses and bacteria on contact for 14 days. Also, all touch surfaces, tray tables, seatbelts, lavatories, etc., are sanitized and thoroughly disinfected during every cleaning. On all aircraft, disinfectant wipes are available by request.
In the cabin, air flows continuously and is completely changed every three minutes. The cabin air is made up of fresh air and VOC-filtered air. VOC filters exceed HEPA standards, removing additional, even smaller contaminants. When cruising, the air flows down into the cabin from vents near the ceiling and exits through floor-level vents. Air does not flow to the front or back of the plane. The flow keeps the air fresh and sanitary.
Face Covering Policy
Following the latest TSA guidance, wearing a mask is not required on board Allegiant Air flights. However, passengers and crew members may still choose to wear masks if they want to. Also, some airports may still require wearing a mask, so you should be prepared to follow local mask regulations in the airport.
Low-Touch Service
Allegiant Air introduced new service practices to limit personal contact and provide additional distancing whenever possible:
- Allegiant Air operates only nonstop flights. This means you travel on a single aircraft, avoid crowded hubs, and spend less time in airports, all of which minimizes contact.
- Inflight service has been reduced to once per flight. To make additional service requests, passengers can use the Call button.
- All food and beverages served onboard are pre-packaged and factory-sealed for your safety.
- The inflight menu and magazines have been removed from all seatbacks. Now, the inflight menu is available on the Allegiant mobile app and the magazine online.
- Passengers are encouraged to check in online and scan their boarding passes. As part of the Online/Mobile Check-in process, you must complete a health acknowledgment certifying that you will wear a face covering at all times while traveling, no household member has exhibited COVID-19-related symptoms, you will not travel if you have a fever, and you will wash/sanitize your hands before boarding the flight.
- Onboard, crew members may reseat boarded passengers to provide additional distancing when possible.
Travel Flexibility
Allegiant Air allows you to cancel your reservation within 24 hours of purchase for a full refund as long as your scheduled departure date is at least one week (168 hours) away at the time of booking. After 24 hours, purchases are non-refundable. A credit voucher for future travel within one year from the initial reservation will be issued for qualifying changes or cancellations.
In response to the continued flexibility need due to the COVID-19 pandemic, Allegiant Air charges a temporarily reduced change fee of $25 per person per segment (one takeoff and one landing) for change or cancelation of itineraries booked after May 1, 2021. Unless you have purchased Trip Flex, no credit will be issued for date changes or cancellations made within 7 days of departure. Trip Flex allows you to make one change or cancel your reservation without fees up to 1 hour before departure.
