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What is the carry-on allowance?
Each passenger is allowed to carry on one piece in Business Class and Economy Class and two pieces in First Class. On China Eastern Airlines flights, each piece of hand baggage must not exceed:
- Maximum weight – 10 kg.
- Maximum size:
- Domestic flights – 55 x 40 x 20 cm (21.6 x 15.8 x 7.9 inches).
- International flights – 56 x 45 x 25 cm (22 x 17.7 x 9.8 inches), height + length + width ≤ 115 cm (45 inches).
What is the free checked baggage allowance?
The free checked baggage allowance varies depending on whether your flight will be domestic or international. Furthermore, on international flights, the free baggage allowance varies depending on the route.
| Free Checked Baggage Allowance | ||||
| Route | Economy | Premium Economy | Business | First |
| Domestic – Weight Concept | 20 kg | N/A | 30 kg | 40 kg |
| International – Piece Concept* | ||||
| Europe, Australia, Japan | 2 x 23 kg | 2 x 23 kg | 2 x 32 kg | 3 x 32 kg |
| Thailand | Basic – no allowance Standard & Flexible – 1 x 23 kg | 2 x 23 kg | 2 x 32 kg | 3 x 32 kg |
| Malaysia | Basic – no allowance Standard & Flexible – 1 x 23 kg | 2 x 23 kg | 2 x 32 kg | 2 x 32 kg |
| Southeast Asia, South Asia, Middle East | Basic – no allowance Standard – 1 x 23 kg Flexible – 2 x 23 kg | 2 x 23 kg | 2 x 32 kg | 2 x 32 kg |
| North America | 2 x 23 kg | 2 x 23 kg | 2 x 32 kg | 2 x 32 kg |
| *The sum of the three dimensions of each piece of checked baggage must not exceed 158 cm. | ||||
Any single piece of checked baggage must have a maximum weight of 32 kg / 70 lbs (45 kg / 100 lbs – to/from the US) and must not exceed 203 cm (the sum of the length, width, and height). If you find yourself with a piece of checked baggage above the maximum limit allowed, you are supposed to get prior approval from China Eastern Airlines or to repack your luggage.
Excess Baggage Fees
If your luggage exceeds the free checked baggage allowance, it will be subject to additional charges proportional to the number of pieces, size, and weight, charged at the applicable rate.
On domestic routes, the fee for Overweight Baggage is calculated per kilogram as 1.5% of the price of a one-way adult direct flight ticket for the route on that day in Economy Class.
On international routes, there are different regulations, depending on the type of excess baggage (additional, overweight and/or oversized).
| International Flights – Excess Baggage Fees | ||||||
| Route | Additional Piece | Overweight Piece | Oversized Piece | |||
| 1st | 2nd+ | Up to 32 kg | 32-45 kg* | 158-203 cm | Over 203 cm | |
| Except to/from North America | CNY 1000 | CNY 2000 | CNY 1000 | Not allowed | CNY 1000 | CNY 2000 |
| To/from North America | USD 165 | USD 165 / CAD 200 | USD 445 | USD 165 | USD 445 | |
| *Only accepted to/from the United States. | ||||||
Checked Baggage Requirements
Before proceeding to the airport, make sure that you meet some minimum requirements concerning your luggage, or else China Eastern Airlines might refuse the carriage.
Briefly, you need to check that your baggage is firmly bound, locked and well packed, and, most important of all, is able to sustain certain pressure (remember your luggage will be loaded, unloaded, manipulated several times, and that other luggage may come on top of it during the flight).
China Eastern Airlines brings to your attention the fact that they will not be held responsible for the (partial or total) damage or loss of your baggage. Consequently, they advise not to store in the checked baggage important documents, money, certain valuables or fragile objects, since they can’t guarantee their safety.
Baggage Services
China Eastern Airlines is trying to stick to a strict timetable when talking about baggage delivery. In 95% of the cases (upon domestic and regional flight arrival), they will effectively deliver the first baggage within 15 minutes after opening the cabin door. The moment the plane arrives at the apron, you should rest assured that the unloading process will start no later than 20 minutes after the opening of the cabin door. The entire luggage delivery sequence should not take more than 45 minutes.
If your baggage is damaged, delayed or lost, you must report to the Baggage Service Counter, and China Eastern Airlines will keep you up to date about the status of your luggage. For this type of service to go well, you must take care of writing down, before checking in, all your contact information on the registered baggage, so they could track you down based on these identification details.
