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What is Etihad Airways policy with regard to carry-on baggage?
Baggage may be carried on to the aircraft, in accordance with Etihad’s conditions and limitations. Some articles, classified as personal items, can be taken on the aircraft in addition to the carry-on luggage allowance.
What is Etihad Airways policy with regard to checked baggage?
The checked baggage allowance is set by the Weight Concept and applies to all Etihad flights except those to/from the US and Canada.
For flights originating or arriving in the US or Canada, the baggage allowance is set by the Piece System.
For tickets booked via Etihad Airways with at least one of the flights operated by a codeshare partner, the baggage allowance of the airline that operates the longest flight, either outbound or inbound, will apply.
Carry-on Baggage
For carry-on baggage, each item must not exceed the maximum total dimensions of 115 cm / 45 linear inches (56 x 36 x 23 cm). The number of items, as well as the maximum weight of carry-on baggage, depends only on the travel class, and not on the route:
- Economy Class – 1 bag with a weight of up to 7 kg.
- Business Class and First Class – 2 bags with a weight of up to 12 kg, plus 1 foldable garment bag.
Also, one personal item weighing up to 5 kg and with maximum dimensions of 39 x 23 x19 cm can be taken on the aircraft.
Checked Baggage
In accordance with UAE Civil Aviation regulations, no single item of baggage should exceed 32 kg in weight.
Maximum dimensions for any piece of checked baggage are:
- 158 cm (70 x 50 x 38 cm) – to/from the US and Canada.
- 207 cm (90 x 72 x 45 cm) – to/from all other destinations.
Checked baggage allowances depend on the route and travel class:
| General Baggage Allowance | |||||||
| Travel Class | Economy | Business | First | ||||
| Fare | Hand Baggage Only | Sale | Guest Seat & Value | Choice | Choice Plus | All fares | All fares |
| Weight Concept | None | 20 kg | 23 kg | 30 kg | 35 kg | 40 kg | 50 kg |
| Piece Concept (to/from the US & Canada) | None | 2 pieces up to 23 kg each | 2 pieces up to 32 kg each | ||||
| Exceptions may apply. You can use Etihad Checked Baggage Calculator to find your baggage allowance. | |||||||
Excess Baggage Charges
Up to 30% discount on standard airport rates will apply if you choose to pre-pay for excess baggage online, on Etihad’s website. You can pre-pay for excess baggage from the time of booking until 4 hours prior to departure, for Etihad-operated flights only.
Where the Weight Concept applies, excess baggage charges vary depending on your origin and destination and are calculated on a zone basis:
Weight Concept – Airport Standard Baggage Rates (per kg) | ||||||
| To/from | Middle East | ISC | Asia | Europe | Africa | Australia |
| Middle East | $20 | $20 | $30* | $30 | $30 | $40 |
| ISC (Indian Subcontinent) | $20 | $30 | $40 | $40 | $40 | $40 |
| Asia | $30 | $40 | $40 | $40 | $40 | $30 |
| Europe | $30 | $40 | $40 | $30 | $40 | $45 |
| Africa | $30 | $40 | $40 | $40 | $30 | $45 |
| Australia | $40 | $40 | $30 | $45 | $45 | – |
| Middle East – GCC (UAE, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia), Israel, Jordan, Lebanon, Egypt, Sudan. | ||||||
| ISC (Indian Subcontinent) – India, Bangladesh, Maldives, Pakistan, Sri Lanka. | ||||||
| Asia – China, Hong Kong, Indonesia, Japan, Korea, Malaysia, Philippines, Singapore, Thailand. | ||||||
| Europe – Belgium, France, Germany, Greece, Ireland, Italy, Netherlands, Russia, Spain, Switzerland, Turkey, United Kingdom. | ||||||
| Africa – Kenya, Nigeria, Morocco, Seychelles, South Africa. | ||||||
| *Middle East to the Philippines – $25; Middle East to Japan, Korea – $40. | ||||||
Where the Piece Concept applies, you pay a set fee for excess baggage as per the rates below:
Piece Concept – Airport Standard Excess Baggage Rates (per piece) | ||
| Between the US & Canada and | Extra Piece up to 23 kg* | Extra Piece up to 32 kg** |
| GCC | $225 | $270 |
| Middle East (except GCC), ISC (Indian Subcontinent) Asia (except Japan and Korea), Europe, Africa | $250 | $300 |
| Australia, Japan, and Korea | $275 | $330 |
| *You can only book one extra bag of up to 23 kg online. | ||
| **You can pay to take up to 32 kg by phoning Etihad Contact Center 48 hours before your flight to receive a 10% discount. | ||
Sporting equipment
Sporting equipment (skis, surfboards with a maximum length of 3 m, bicycles, bowling equipment, boogie boards, etc.) is accepted as part of the free checked baggage allowance and charged at the applicable excess baggage rate if in excess of the free baggage allowance.
Bikes, scuba diving equipment, ski equipment, surfboards, and golf bags are exempt from the oversized baggage fee. Sporting equipment exceeding the maximum permitted weight or length (e.g., canoes, kayaks, vaulting poles, or surfboards over 3 m) is not accepted as checked baggage, but only as cargo.
Baggage Services
Any incidents involving your checked baggage should be reported on arrival in order to be given a Property Irregularity Report (PIR) from Etihad Baggage Services Counter (or Ground Handling Agent) prior to leaving the airport. In case of delayed baggage, you can use the File Reference Number to trace your baggage online. In case of damaged baggage, you must quote the File Reference Number when submitting a Baggage Claim Form. If you discover that your baggage has been damaged after leaving the airport, you must complete and submit a Baggage Claim Form within 7 days of arrival.
