What is EVA Air’s policy on carry-on allowance?
The carry-on allowance, baggage that passengers can carry with them on board the aircraft, is restricted in size, quantity, and weight and must comply with flight safety, security, and cabin regulations.
What is EVA Air’s policy on checked baggage allowance?
EVA Air uses only the Piece System to determine the checked baggage allowance. If the checked baggage exceeds the allowance on the ticket, passengers will be required to pay an Excess Baggage Charge. The baggage can usually be tagged and checked all the way through to the final confirmed destination.
Baggage over 32 kg (70 lbs) must be repacked because it is too heavy for handlers to lift. For some special items over 32 kg, such as mobility aids (electric wheelchairs), pets, musical instruments, medical equipment, or sporting equipment, pre-notice to the EVA Air Reservation office and approval at least 48 hours ahead of departure are necessary.
Carry-on Baggage
The carry-on allowance on EVA Air flights is:
- Royal Laurel, Premium Laurel, and Business Class passengers are allowed to carry two pieces of hand baggage, and each piece cannot exceed 7 kg (15 lbs).
- Premium Economy and Economy Class passengers are permitted to carry only one piece weighing 7 kg (15 lbs).
- The dimension of each piece of hand baggage may not be larger than 23 x 36 x 56 cm (9 x 14 x 22 in) or a total of 115 cm (45 in).
In addition to the carry-on allowance, every passenger can take on board, without additional charge (subject to local country-specific restrictions), one of the following free carry-on items of 40 x 30 x 10 cm (16 x 12 x 4 in) or a total of 80 cm (32 in) or an item of similar size: laptop computer, purse, small backpack, briefcase, camera case, rain gear (umbrella, raincoat), or duty-free goods. A laptop in a larger laptop bag will be counted as part of the passenger’s carry-on allowance while a laptop in a thin satchel-style bag is considered to be a personal item.
Whenever the size and/or weight of the carry-on baggage do not meet EVA Air’s standards, you may be required to pay additional charges to be transported as checked baggage. At some airports, carry-on baggage rules may be more restricted due to the stowage capacity of the aircraft (e.g. Airbus A321 200). The baggage will be stored as checked baggage and placed in the cargo compartment.
Checked Baggage Allowance
The following baggage allowances depend on the route and travel class and apply on flights operated by EVA Air or when EVA Air operates the longest or most significant stretch throughout the journey (the Most Significant Carrier):
Class | Fare | Long-haul (to/from the US, Canada, Europe, Australia, New Zealand) | Short-haul (within Asia) |
Economy | Discount | 1 piece not exceeding 23 kg (50 lbs) | – |
Basic | 2 pieces, each piece not exceeding 23 kg (50 lbs) | 1 piece not exceeding 23 kg (50 lbs) | |
Standard, Up | 2 pieces, each piece not exceeding 23 kg (50 lbs) | ||
Premium Economy | All fares | 2 pieces, each piece not exceeding 23 kg (50 lbs) | |
Business Premium Laurel Royal Laurel | All fares | 2 pieces, each piece not exceeding 32 kg (70 lbs) | |
Each piece may not exceed 158 cm (62 in) in total linear dimensions. |
Excess Baggage Fees
Baggage over the free allowance will be subject to excess baggage fees calculated on a zone basis:
- Zone 1: Brunei, Cambodia, China, Hong Kong, Indonesia, Japan, Korea, Laos, Macau, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam.
- Zone 2: Oceania (including Australia and New Zealand), Micronesia (including Guam and Palau), Russia, and Asia (excluding Zone 1 and Taiwan).
- Zone 3: North America East Coast (Honolulu, Los Angeles, Seattle, San Francisco, Vancouver) and the Middle East.
- Zone 4: North America (excluding Zone 3), Europe (including Turkey), Africa.
- Zone 5: Central and South America.
Excess Baggage Rates | ||||||
Between | Taiwan | Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 |
Taiwan | – | 140 USD | 170 USD | 200 USD | 230 USD | 260 USD |
Zone 1 | 140 USD | 160 USD | 200 USD | 230 USD | 250 USD* | 260 USD |
Zone 2 | 170 USD | 200 USD | 230 USD | 250 USD | 260 USD | 270 USD |
Zone 3 | 200 USD | 230 USD | 250 USD | 260 USD | 270 USD | 280 USD |
Zone 4 | 230 USD | 250 USD* | 260 USD | 270 USD | 280 USD | 290 USD |
Zone 5 | 260 USD | 260 USD | 270 USD | 280 USD | 290 USD | 300 USD |
Excess Baggage Fees | ||||||
Additional Piece | up to 158 cm (62 in) and the maximum weight for the travel class | 1 x the excess baggage rate | ||||
Overweight Piece | 23-32 kg (50-70 lbs) | 0.5 x the excess baggage rate | ||||
32-45 kg (70-100 lbs) | 3 x the excess baggage rate | |||||
Oversized Piece | 158-203 cm (62-80 in) | 1 x the excess baggage rate | ||||
203-292 cm (80-115 in) | 2 x the excess baggage rate | |||||
*230 USD per piece between BKK (Zone 1) and AMS, VIE, LHR (Zone 4). | ||||||
For example, if you travel in Premium Economy Class from Los Angeles to Bangkok (2 pieces baggage allowance) and bring one overweight piece of checked baggage (30 kg and 150 cm in total dimensions) and an oversized piece (8 kg and 200 cm in total dimensions), you will be charged a total of USD 345, USD 115 (USD 230 x 0.5 for the overweight piece) plus USD 230 (USD 230 x 1 for the oversized piece). |
Prepaid Excess Baggage Fees
A 10% discount applies when purchasing baggage in advance on the EVA Air website. Prepaid excess baggage is available for purchase under the following conditions:
- After the ticket purchase and up to 4 hours before departure time.
- Up to 5 pieces of excess baggage, each up to 158 cm (62 in) and the maximum weight for the travel class.
- Not applicable to oversized baggage, overweight baggage, large sports equipment, pets, etc.
- Only one purchase per flight segment for each passenger, except infants without a seat (to modify your prepaid excess baggage purchase, you would need to cancel the original order and purchase again within the purchase period).
Sporting Equipment
Sporting equipment will be considered normal checked baggage and included in the free baggage allowance. Excess baggage fee may apply if you bring additional, overweight, or oversized baggage. Advance notice to EVA Air is required at the time of booking for the following sporting equipment: angling/fishing, archery, bicycle, canoe, hang gliding, kitesurfing, paragliding, scuba diving, skiing, sporting firearms, surfboard, water ski, windsurfing.
If the sporting equipment exceeds the free baggage allowance, fees apply as follows:
- If the number of pieces exceeds the baggage allowance, the additional piece fee applies.
- If the weight of the sporting equipment exceeds the baggage allowance, the overweight piece fee applies.
- If the size of the sporting equipment exceeds the baggage allowance, the following fees apply:
- Total linear dimension ≦ 277 cm (109 in) – no oversized piece fee.
- Total linear dimension > 277 cm (109 in) up to 292 cm (115 in) – 2 x the excess baggage rate.
Baggage Services
You should allow 20 to 60 minutes for your baggage to be delivered to the claim area because the sequence and priority for unloading the baggage are determined by the cabin class and loading position. As soon as you determine that your baggage has been delayed, lost, or damaged, you should contact EVA Air airport personnel and submit a claim report.