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FrWhat is JetBlue Airways policy on pet acceptance?
JetBlue Airways accepts pets to travel in the passenger cabin on both domestic and international flights. Pets are not accepted on JetBlue Airways flights to Barbados and Trinidad & Tobago.
Under no circumstances will JetBlue Airways accept pets as checked baggage.
What pets are allowed to travel in the passenger cabin?
Only small dogs or cats are allowed in the passenger cabin. No other animals are accepted.
What responsibilities do I have?
You are responsible to acquire all proper documentation when traveling with a pet.
There are no vaccination or health/veterinarian documents required for domestic flights, except for travel to the U.S. Virgin Islands and Puerto Rico.
For international flights, pet vaccination and documentation vary depending on the destination. When traveling to the U.S., a general certificate of health is not required for entry of pets into the U. S., although some airlines or states may require them. In general, when traveling with your pet on a JetBlue Airways international flight, you will need the required vaccinations and documentation¹, ID tags and pet license.
¹Pet vaccination and documentation requirements
Pets Traveling in the Passenger Cabin
When you want to travel with your pet, you must book a pet reservation over the phone or online. Pets cannot travel alone but only accompanied by a passenger.
When booking your pet, you should take into consideration that JetBlue Airways allows only 4 pets to travel in-cabin, on any flight. Pets are booked on a first come, first served basis, so it is best to book early. The fourth pet must be booked at the ticket counter within 24 hours of departure.
Passengers traveling with pets can use Online Check-in, Mobile Check-in, or Kiosk Check-in if the pet fee is already paid and the pet is confirmed to travel. However, at the airport, passengers transporting pets in-cabin must speak with a JetBlue crewmember in the self-service lobby or at the full-service counter for the JetPaws bag tag to attach to the pet carrier.
With a few exceptions, JetBlue Airways allows only one pet per passenger. The pet always counts toward your carry-on allowance as one carry-on bag. When traveling on a Blue Basic fare, you may still bring a personal item in addition to the pet carrier. Regarding seat assignment, you are not allowed to occupy an exit row seat, a bulkhead seat or a Mint seat when traveling with a pet. Passengers will always be seated in a window or aisle seat.
JetBlue Airways will permit pets to be transported only in an airline-approved pet carrier. JetBlue Airways accepts pets carriers that comply with the following requirements:
- The pet carrier does not exceed the following size restrictions:
- 17″ length.
- 12.5″ width.
- 8.5″ height.
- Combined weight of the pet and carrier must not exceed 20 lbs.
- Pet carriers may be hard-sided or soft-sided; both are accepted.
- The bottom of the pet carrier must be leakproof.
- The pet carrier must be well ventilated.
- The pet must be able to stand up inside the carrier and move around with ease.
The pet must remain inside the closed carrier (including head and tail) at the airport and during the flight. When passing through security, you may carry or walk your pet while the carrier is x-rayed. You must exit the airport and return through security if your pet needs to relieve itself. Onboard the aircraft, the pet carrier must be stowed under the seat in front of you throughout the flight.
Fee
JetBlue Airways charges a pet fee of $125 each way. TrueBlue members will earn 300 TrueBlue points for each pet fee paid.
In case you want to cancel your pet reservation, you must call JetBlue Reservations before your scheduled departure, and the pet fee will be returned to the original form of payment.
Service Animals
Trained Service Animals will be accepted on all JetBlue Airways flights, including flights to/from international destinations on which JetBlue Airways does not accept pets in the cabin, but except to/from Jamaica. Service Animals are accepted at no charge.
Required documentation (the U.S. Department of Transportation Service Animal Air Transportation Form) must be submitted to JetBlue 48 hours before departure and must always accompany the Service Animal when traveling. Additional documentation may be required at the airport when traveling to Puerto Rico, the U.S. Virgin Islands, and international destinations.
