What pets can travel on LATAM Airlines flights?
Dogs and cats can travel in the cabin (on select aircraft) or in the hold. Other pets should travel with LATAM Cargo. Not all pets can handle a flight. Because snub-nosed (Brachycephalic) dogs and cats usually have breathing problems, they will not be accepted as checked baggage.
Are advance arrangements required in order to travel with my pet?
Transportation of pets is subject to availability. Passengers should reserve space for their pets at least 48 hours prior to the flight departure. Reservations for pets can be done at the time of purchase at a Sales Office or, when booking through latam.com, by calling the Contact Center. At this time, you must provide the age, weight, size and breed of the pet, as well as the type and dimensions of the cage in which the pet will travel.
Only pets aged over 16 weeks are accepted. Pets are not accepted for transportation on codeshare flights or flights that have connections with other airlines.
Pets are not accepted on flights to the following destinations: the UK, Galapagos Islands, Australia, and New Zealand.
It is the passenger’s responsibility to find out about the legal and sanitary requirements and restrictions both in the destination country, as well as in connecting and stopover countries in their itinerary.
Pets in the Passenger Cabin
Transportation of pets in the passenger cabin is only available in Economy Class. The total weight of the pet and the container can not exceed 7 kg (15 lbs). You may only travel with one dog or one cat at a time, and the pet must travel inside a pet container that has the following maximum dimensions:
- Hard-sided container – 36 x 33 x 19 cm.
- Soft-sided container – 36 x 33 x 23 cm.
For a pet traveling in the passenger cabin, LATAM Airlines will charge the following fees:
- Flights within Colombia – COP 60.000.
- Flights within Ecuador, Peru – USD 45.
- Flights within Chile – CLP 70.000.
- Flights within Brazil – 200 Brazilian reals.
- Flights within South America and to/from Central America – USD 200.
- Other international flights (Europe, North America, Oceania) – USD 250.
In countries where they apply, sales taxes will be added to this charge. If your flight includes a stop that permits you to leave the airport, you must pay for the service again at each stop until your final destination.
Pets in the Hold
The maximum size allowed for a pet container is 300 linear cm with a maximum of 115 cm height. The cage must be waterproof, firm, and with an absorbent floor, with a safety lock that can only be opened from the outside. The pet must be able to stand without touching the roof (at least 5 cm between your pet’s head and the top of the cage), and there must be sufficient space for the pet to turn round, equivalent to twice its body width.
The maximum total weight – including both the cage and the pet – is 45 kg, except on routes to/from Argentina, Europe, Aruba, or Oceania where it is 32 kg.
Pets are not accepted for transportation in the hold between December 15 and March 15 on all routes to New York and Boston.
Fees
There is always an additional fee charged when you travel with your pet because pets are not counted as part of the free baggage allowance. The fee will depend on the weight of the container with the pet inside:
Weight (pet + cage) | Domestic Flights | Regional Flights* | International Flights** | ||||
Brazil | Chile | Colombia | Ecuador | Peru | |||
0-23 kg | 500 Brazilian reals | CLP 40.000 | COP 170.000 | USD 50 | USD 60 | USD 125 | USD 150 |
24-32 kg | 700 Brazilian reals | CLP 55.000 | COP 200.000 | USD 65 | USD 80 | USD 200 | USD 225 |
33-45 kg | 900 Brazilian reals | CLP 70.000 | COP 250.000 | USD 80 | USD 100 | USD 275 | USD 300 |
*Flights within South America, between South America and Central America, and Santiago ↔ Easter Island. | |||||||
**South America ↔ Europe, North America, Oceania. |
Service Animals
Guide Dogs can travel free of charge, but they must be certified and have documentation. Transportation of Service Animals is permitted on all routes except to the Galapagos Islands. LATAM allows dogs trained to be used as a guide by a person with a disability, whether they are blind, deaf or people with balance problems, to board the plane, as long as the animal can be placed in the cabin without obstructing the aisle or other areas used as emergency exits.
Emotional Support Animals are accepted free of charge in the cabin of the plane on routes that recognize the concept of Emotional Support Animals: only dogs to/from Mexico, and dogs and cats to/from Colombia and on domestic flights within Colombia. For Emotional Support Animals, passengers should give 48 hours prior notice to the airline and make sure they comply with the following requirements:
- Present an original medical certificate issued no more than one year ago by the treating psychiatrist or psychologist.
- The dog should have a muzzle.
- The dog must also be on a leash and fit between the front seat and legs.
- Where accepted, cats must travel inside a pet container with the same maximum dimensions as for Pets in the cabin.