What measures has Ryanair been taking to ensure a safe flight during the COVID/19 pandemic?
In the light of the COVID-19 pandemic, Ryanair has taken a series of measures and also has a series of recommendations for passengers to protect the health of its customers and employees and to prevent the spread of Covid-19:
- Mandatory travel forms.
- Mandatory face masks/coverings.
- Enhanced cleaning procedures.
- Social distancing measures and recommendations.
- New flight change/cancelation policy.
Ryanair keeps its customers up to date with all the restrictions, requirements, and recommendations related to the COVID-19 pandemic through its special website section, COVID-19 UPDATES.
Mandatory Travel Forms
As a result of the pandemic, each country enforces different restrictions and requirements and mandatory travel documentation for international travel. Ryanair advises you to ensure that you are aware of any restrictions, requirements, and additional documentation that you need for every country that you fly to (all destinations, even if you return to your home country).
You must complete the necessary forms before travel. You can find out about country-specific travel restrictions on its website, but Ryanair recommends that you also check with the relevant authorities before your flight.
Mandatory Face Masks
Face masks/coverings are mandatory in the airport and on board the aircraft. Some countries require passengers to wear a certain type of face mask, but it is each passenger’s responsibility to check local requirements before traveling. The only passengers that do not need to wear a mask are children under 12 and passengers who suffer from a medical condition that prevents them from wearing a face mask, but on the provision of a medical certificate attesting their condition.
Enhanced Cleaning Procedures
All Ryanair aircraft are professionally cleaned and disinfected daily, which is effective for more than 24 hours. Also, aircraft are fitted with state-of-the-art air filtration systems, which operate to hospital standards. Ryanair installed HEPA filters, which are approved to filter the COVID-19 virus out of the air. On top of that, the air conditioning works differently than in buildings: the air comes through the top into the cabin and is sucked through the bottom, ensuring that any fluid that is in the air is sucked out of the aircraft.
Social Distancing Measures and Recommendations
To prevent the spread of COVID-19, Ryanair has a set of social distancing measures and guidelines for passengers:
- Check in online and download your boarding pass.
- Where possible, purchase Priority & 2 Cabin Bags to keep your baggage with you.
- If you have checked baggage, use the automated kiosk and then deposit your bag at the Bag Drop desk.
- Wear a face mask at all times, through the airport and on board your flight.
- Where possible, use Fast Track to limit your queuing time at security.
- As you pass through the airport, use hand sanitizer or hand wash and maintain some distance from other passengers.
- When boarding, scan your boarding pass to limit your contact. Ryanair asks you not to queue at the boarding gate as priority passengers will board first.
- On board, only limited in-flight service is available. Wrapped snacks and drinks can be purchased only through cashless transactions to limit physical contact.
- On arrival, try to maintain social distancing at the baggage carousel if you are collecting a bag.
Flight Change/Cancelation Policy
To meet the passengers’ needs, Ryanair implemented the Zero Change Fees promo for all new bookings made before 30 June 2021, for travel before 31 October 2021. With up to two free flight changes at least 7 days before the original scheduled departure dates, Ryanair tries to give its customers complete flexibility and peace of mind.
If your Ryanair flight is canceled, passengers have two options: to apply for a refund or change their canceled flight for free. If the flight is canceled or delayed by two hours or more, Ryanair will give you information on your rights, including your rights to compensation and assistance.