SWISS seat reviews

Having flown over on Air Canada on a 787, I was extremely disappointed with th 330 300. Seats were very narrow and pitch was too little. The seat in front of me was reclined the whole trip and was in my face all the timeThis made it very difficult to eat or get up. I I'll never fly this plane again. I also broke a crown on a bone in the chicken with no response from the flight staff.

I was on the Bombadier 190. Business class is the first three rows, but they leave an empty seat by everybody, so with 2+2 seating, it's really only 6 people max. Always comfortable when you have an empty seat by you! The first row has the usual bulkhead limitations, of course. Overhead racks were roomy enough for most suitcases, so no need to gate check.

Even on this short flight, business got a lovely late afternoon snack - salad, rolls, cheese, a little dessert. Very nice!

Excellent seat. Although gallies and restrooms are right behind you, they are separated well with heavy curtain. You get both a window and aisle in this seat. Plenty of overhead storage.

I got this ticket via Star Alliance and they assign the seat. But when you check-in online, you can change to others, if available.

Good place , as are only 2 seats, i.e, passenger is not squeezed in the middle 4 seats. Far from toilets which are in the mid of the plane, so the around row 43 it is more quiet.

Notwithstanding an excellent service, this is not a good seat due to the vibration of the motor, being situated on the wing, especially in the bed position, during turbulence and at landing.

Seat was not comfortable at all due to box kept under the seat in front. Even the width of seat was not enough.

The seats were not as comfortable as the seats on ghetto same route on the older aircraft. Service was good but everyone was made to shut the window shades at night.

good seat very comfortable.Well situated.bed ok but missing air I could not sleep.

Swiss biz needs some sort of retrofit facelift. Service is still excellent but the cabin and seats are " low energy".

As mentioned by others, all the horror stories about Swiss proved to be false or highly exaggerated.
In order:
- freezing cold cabin: false. Most passengers - including me -wore only shirts
- food not good: false. As good as any Economy class, maybe slightly better
- narrow space for legs: false. As narrow as any other coach class, maybe a couple cm more than the average
- entertainement box limiting leg room: partially true, but not so annoying as someone wrote.

Now the good:
- very friendly and efficient staff. They passed several times during the 12h flight to distribute water, ice cream etc
- on time, even 30' earlier at the return flight
- relatively comfortable seats: the Recaro chairs, despite quite narrow, proved to be much better than others (Air France being the absolute worst here)
- cheaper than the competition
- Two 23 kg pieces of baggage allowed in Economy
- easy on-line check-in
- Zürich airport: efficient, clean, fast transfers via monorail, free WiFi

The less good:
- Entertainment system: as mentioned by others it's late 80's technology: small screen, no touch, low-res. It freezes and hangs up from time to time (sometimes as long as half an hour). But the movies selection is really excellent, much better than others. Not so good the music. Horrible flight real time info (the usual maps showing plane's route), much worse than others.

Will I fly again with Swiss? Definitely yes, but I hope that the new 777 planes arrive quickly.