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FrWhat is TAP Air Portugal policy on hand baggage?
Baggage complying with TAP Air Portugal’s restrictions and suitable for placing in the closed overhead rack or under the passenger seat may be carried in the passenger cabin.
What is TAP Air Portugal policy on checked baggage?
On all TAP Air Portugal and TAP Express routes, the free checked baggage allowance is based on the Piece Concept (a certain number of pieces of baggage, limited in weight and dimensions, that passengers are allowed to check free of charge). In accordance with international occupational health and safety standards, TAP Air Portugal does not transport any piece of baggage weighing more than 32 kg.
As an exception to IATA Resolution 302 (according to which a new assessment of baggage allowance and charges can be applied from a stopover at an intermediate point), TAP allows to keep the same free baggage allowance even with a stopover point. This exception is only valid for routes totally flown with TAP flights.
Hand Baggage
For the comfort and safety of the passengers, the size and weight of hand luggage allowed on board must be limited. Therefore, the hand baggage allowances are limited as such:
| Hand Baggage Allowance | ||||
| Limits | Hand Baggage | PLUS | Personal Item*** | |
| Economy | Executive | All Classes | ||
| Number | 1 piece | 2 pieces** | PLUS | 1 |
| Weight | 8 kg* | 8 kg each | 2 kg (4.4 Ibs) | |
| Dimensions | 55 x 40 x 20 cm (22 x 16 x 8 in)** | 40 x 30 x 15 cm (16 x 12 x 5 in) | ||
| *Flights to/from Venezuela – only 1 piece up to 10 kg. | ***e.g., a purse, a computer bag, a shoulder bag, etc. | |||
| **To/from the US – only 1 piece up to 8 kg. | ||||
On some TAP Express aircraft, there may be some restrictions regarding transport of carry-on baggage.
If you exceed your hand baggage allowance, the following fees apply at the gate (credit card payment only):
- 70 EUR / 85 USD / 110 CAD – domestic and European flights (including and Morocco).
- 90 EUR / 105 USD / 130 CAD – intercontinental flights.
TAP Air Portugal will transport up to two pieces of mobility equipment per passenger with reduced mobility (who depend on wheelchairs, crutches, braces, prosthetic devices, etc.). Passengers own wheelchairs will be carried as checked baggage only.
Checked Baggage Allowances
Baggage transported free of charge in the hold depends on the travel class and route:
| Free Baggage Allowances | ||||||
| Route | Economy | Business | ||||
| Discount* | Basic | Classic | Plus | Executive | Top Executive | |
| Between Mainland Portugal and the Islands | No allowance | 1 piece up to 23 kg | 1 piece up to 23 kg | 2 pieces up to 23 kg each | 2 pieces up to 32 kg each | 2 pieces up to 32 kg each |
| Between Europe and North Africa | No allowance | 1 piece up to 23 kg | ||||
| Intercontinental | No allowance | 1 piece up to 23 kg | 2 pieces up to 23 kg each | 3 pieces up to 23 kg each | 2 pieces up to 32 kg each | 3 pieces up to 32 kg each |
| *Not available for flights to/from Venezuela. | ||||||
For all classes, the maximum size per piece (the sum of the 3 dimensions of each piece) is 158 cm (62 in).
Victoria Gold and Silver members have extra luggage allowances when flying with TAP Air Portugal:
- Victoria Gold (or Star Alliance Gold Member) – 1 extra piece of baggage with a maximum weight according to class of travel.
- TAP Platinum American Express – 1 extra piece of baggage with a maximum weight of 23 kg.
Excess Baggage Fees
Pre-purchase of additional, overweight and/or oversize baggage is available through the Contact Center, as well as at city/airport ticket offices (only up to 24 hours before flight departure at the airport). Only additional baggage can be pre-purchased online. The following charges apply per piece and per direction:
| Fees for Overweight and Oversized Pieces Within the Free Baggage Allowance | |||
| Route | Overweight piece (23-32 kg) | Oversized piece (over 158 cm) | Overweight and oversized piece |
| Portugal, Spain and North Africa (including Morocco) | EUR 40 | EUR 55 | EUR 95 |
| Belgium, Netherlands, France, Luxembourg, Switzerland, Germany, Italy and the UK | EUR 45 | EUR 60 | EUR 105 |
| Austria, Czech Republic, Norway, Sweden, Denmark, Finland, Hungary, Poland, Romania, Russia | EUR 50 | EUR 65 | EUR 115 |
| Ivory Coast, Cape Verde, Ghana, Guinea Bissau, Senegal, São Tomé and Togo | EUR 110 USD 130 CAD 165 | EUR 150 USD 175 CAD 220 | EUR 250 USD 295 CAD 370 |
| Intercontinental | |||
| Fee per Additional Piece up to 23 kg | ||||
| Route | Discount Fare – 1st piece | Other Additional Pieces | ||
| Pre-purchased* | Check-in** | Pre-purchased* | Check-in** | |
| Portugal, Spain and North Africa (including Morocco) | EUR 20 USD 25 CAD 30 | EUR 35 USD 40 CAD 50 | EUR 45 USD 55 CAD 65 | EUR 55 USD 65 CAD 80 |
| Belgium, Netherlands, France, Luxembourg, Switzerland, Germany, Italy and the UK | EUR 25 USD 30 CAD 40 | EUR 40 USD 50 CAD 60 | EUR 50 USD 60 CAD 75 | EUR 65 USD 75 CAD 95 |
| Austria, Czech Republic, Norway, Sweden, Denmark, Finland, Hungary, Poland, Romania, Russia | EUR 30 USD 35 CAD 45 | EUR 45 USD 55 CAD 65 | EUR 55 USD 65 CAD 80 | EUR 65 USD 75 CAD 95 |
| Ivory Coast, Cape Verde, Ghana, Guinea Bissau, Senegal, São Tomé and Togo | EUR 60 USD 70 CAD 90 | EUR 70 USD 80 CAD 100 | EUR 60 USD 70 CAD 90 | EUR 70 USD 80 CAD 100 |
| Intercontinental | EUR 65 USD 75 CAD 95 | EUR 75 USD 90 CAD 110 | EUR 65 USD 75 CAD 95 | EUR 75 USD 90 CAD 110 |
| *Until Online Check-in opens. | **Online or airport check-in. | |||
Purchase of extra baggage may be restricted for certain destinations and periods, and you should check TAP Air Portugal website.
Sporting Equipment
Sporting equipment will be accepted as part of the passenger permitted free baggage allowance if it meets the restrictions. If the sporting equipment exceeds the size, weight or number of pieces permitted in the free baggage allowance the following rates will apply:
| Sporting Equipment | Within Portugal and Europe (including Algeria and Morocco) | Intercontinental flights |
| Golf equipment | €35 | €75 |
| Equipment for snow/water skiing, scuba diving, kitesurfing, fishing. Boards (up to 200 cm), bikes. | €50 | €100 |
| Equipment for windsurfing, hang gliding, pole vaulting. Longboards (over 200 cm), paraglider, tandem bikes. Other sporting equipment. | €100 | €150 |
Baggage Services
Baggage irregularities should be immediately reported to the TAP Air Portugal staff at the time the baggage is collected or when it is discovered to be missing, before leaving the baggage claim area. TAP Lost & Found service is exclusively dedicated to informing passengers about luggage. TAP Lost & Found provides you all information regarding your luggage in a quick and effective way through a simple phone call.
