En
Es
FrWhat is Thomas Cook Airlines UK policy on hand baggage?
On all Thomas Cook Airlines UK flights, all passengers (except infants) receive a complimentary hand baggage allowance:
| Hand Baggage | Economy Class | Economy Plus & Premium Class |
| General Allowance* | 1 x 6 kg | 1 x 10 kg |
| 55 x 40 x 20 cm | ||
| Personal Item (free of charge) | A small handbag, a laptop/tablet (including case) or an umbrella | |
| *Because infants are not entitled to bring their own cabin baggage, any infant items or baby food must be carried within the general hand baggage allowance. | ||
| *Trunki suitcases within the weight limit are accepted for children. | ||
At some UK airports, a charge of £65 per bag will apply for a gate bag if you arrive at the boarding gate with more than one item of hand baggage (excluding airport shopping).
What is Thomas Cook Airlines UK policy on checked baggage?
If your Thomas Cook Airlines UK flight was booked as part of a package holiday, than your free baggage allowance, which can vary between 15 kg and 30 kg, is shown on your holiday documents.
When traveling on a flight-only booked through Thomas Cook Airlines UK, the following free baggage allowance are offered:
| Baggage Policy | Route | Economy Class | Premium Class | |
| Economy Classic | Economy Plus | |||
| Weight System | Short- and medium-haul – Zone 1 & 2 | No allowance | 25 kg | N/A |
| Long-haul – Zone 3 & 4* | 20 kg | N/A | 25 kg | |
| Piece System | Long-haul – Zone 5 | 1 x 23 kg | N/A | 1 x 32 kg |
| The dimensions of each baggage item must not exceed 158 cm (length+width+height). | ||||
| *When passengers travel together on the same booking, they can combine their baggage allowances. | ||||
| Zone 1 – Balearics, Balkans, Bulgaria, Croatia, France, Italy, Spain, Portugal Mainland. | ||||
| Zone 2 – Canary Islands, Cyprus, Greece, Turkey, Cape Verde, Egypt, Gambia. | ||||
| Zone 3 – East Africa, United Arab Emirates, Asia, Caribbean, Central & South America. | ||||
| Zone 4 – Southern Africa, Indian Ocean. | ||||
| Zone 5 – the US, Puerto Rico, Canada. | ||||
For safety and occupational health reasons, any one piece of baggage must not exceed 32 kg in weight.
Excess Baggage & Sporting Equipment
Baggage allowances can be added to flight bookings online or by calling the Customer Contact Centre:
- 30 days or more before departure – Early Bird prices.
- From 29 days up to 8 hours before departure – regular prices.
- Weight System – maximum 40 kg of hold baggage.
- Piece System – maximum 2 additional bags at 23 kg each.
| Excess Baggage Charges – Weight System – Zones 1 – 4 | ||||||
| Excess Baggage | Pre-booked | |||||
| Zone 1 | Zone 2 | Zones 3 & 4 | ||||
| Early Bird | Regular | Early Bird | Regular | Early Bird | Regular | |
| First bag up to 20 kg* | £23 | £23 | £25 | £25 | Included | |
| Additional 5 kg | £15 | £20 | £18 | £23 | £25 | £30 |
| Additional 10 kg | £25 | £30 | £30 | £35 | £45 | £50 |
| Additional 15 kg | £35 | £40 | £43 | £50 | £65 | £70 |
| Additional 20 kg | £45 | £50 | £55 | £60 | £85 | £90 |
| At the airport | ||||||
| Zone 1 | Zone 2 | Zones 3 & 4 | ||||
| First bag up to 20 kg* | £45 | £50 | Included | |||
| Overweight charge | £10 per kg | £12 per kg | £16 per kg | |||
| Oversized charge | £90 | £90 | £180 | |||
| *Applies only for Economy Classic passengers without Free Baggage Allowance. | ||||||
| Excess Baggage Charges – Piece System – Zone 5 – the US, Puerto Rico, Canada | |||
| Excess Baggage | Pre-booked | At the airport | |
| Early Bird | Regular | ||
| 2nd piece up to 23 kg | £50 | £55 | £90 |
| 3nd piece up to 23 kg | £70 | £80 | £125 |
| Overweight piece (over 23 kg) | – | – | £85 |
| Oversized piece (over 158 cm) | – | – | £165 |
| Overweight & oversized piece | – | – | £250 |
Sporting Equipment
Sporting equipment must be registered in advance, no later than 8 hours before departure, online or by calling the Customer Help Desk. Transportation of unregistered sporting equipment cannot be guaranteed. The following categories apply to sporting equipment on flights operated by Thomas Cook Airlines UK:
- Group A:
- Fishing, golf, paraglider, scuba diving, sporting firearms, ski, water ski.
- Maximum weight and dimensions – 20 kg and 200 x 40 x 80 cm (L x W x H).
- Group B:
- Bicycle – max. weight 30 kg, max. dimensions 200 x 40 x 100 cm (L x W x H).
- Surfboard, kiteboard, bodyboard, boogie board, canoe, kayak, inflatable rubber dinghy, hang glider – max. weight 30 kg, max. dimensions 300 x 60 x 50 cm (L x W x H).
- Other sporting equipment:
- Tennis equipment, skating gear, archery bow, riding equipment, mountaineering equipment, etc.
- Transported as part of the free baggage allowance, and, if exceeded, regular excess baggage charges apply.
| Sporting Equipment Charges | ||||||
| Sporting Equipment | Zone 1 | Zone 2 | Zones 3 & 4 | |||
| Early Bird | Regular | Early Bird | Regular | Early Bird | Regular | |
| Group A | £35 | £40 | £40 | £45 | £55 | £60 |
| Group B | £40 | £45 | £45 | £50 | £60 | £65 |
If the itinerary includes feeder or connecting flights operated by other airlines, an extra handling fee of £50 will be charged at the airport in addition to the sporting equipment charge.
Baggage Services
In the unfortunate event that your luggage does not arrive at your destination, or you discover that your baggage or its contents has been damaged, you need to inform a Thomas Cook Airlines UK handling agent before leaving the terminal building so that the staff can complete a Property Irregularity Report (PIR). To cover for emergency supplies, Thomas Cook Airlines UK will refund any reasonable out of pocket expenses.
