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FrAre there restrictions on the acceptance of newborns on Vietnam Airlines flights?
Babies can travel as infants from 7 days up to under 2 years of age at the time of traveling on the first flight (on the last flight for itineraries having a flight operated by another airline). Infants in healthy condition shall be accepted only accompanied by their parent or authorized guardian. The total number of infants accepted for carriage on a flight must not exceed 10% of the seating capacity.
Babies under 7 days of age are not accepted for carriage by Vietnam Airlines. Premature and/or unhealthy infant (infant feeding in oxygen tent) may be accepted for carriage if all procedures requested by Vietnam Airlines for MEDA passengers are completed and the infant is accompanied by a doctor or a nurse who specializes in pediatrics.
Are there discounts offered to infants and children traveling on Vietnam Airlines flights?
Infants must be accompanied by parents or authorized adults and booked in the same reservation. A 90% discount of the applicable adult fare is offered for infants. Each adult is allowed to travel with one infant. If an adult travels with two infants, the second infant shall be charged the applicable fare for children, and the Accompanying Cabin Crew Service is required. The service charge for the cabin crew member who accompanies the second infant is the market fare of the same class of service of the passenger.
Children from 2 up to under 12 years of age at the time of travel on the first flight, accompanied by parents/authorized adults booked in the same reservation, get a 25% discount of the applicable adult fare.
Traveling with Babies and Children
Depending on how many infants and child an adult passenger accompanies, the Accompanying Cabin Crew Service may be required as follows:
| Infants and Children | Accompanying Cabin Crew Service | Service Charge |
| 2 children 2-6 years old | Not required | Not applicable |
| 1 infant and 2 children 2-6 years old | Required for 1 child | The market fare of the same class of service of the passenger |
| 2 infants and 1 child 2-6 years old | Required for 1 infant | |
| 2 infants and 2 children 2-6 years old | Required for 1 infant and 1 child | 2 x The market fare of the same class of service of the passenger |
The service must be booked and paid in advance. The service request must be made at least 3 days prior to estimated time of departure for domestic flights and 5 days prior to estimated time of departure for international flights. For ordering the service or getting more information, you must contact the booking agent.
Bassinets
For the carriage of infants, Vietnam Airlines offer the baby basket service (BSCT). The maximum number of bassinets per flight is subject to individual aircraft, and prior request at least 24 hours before departure is required. Only infants from 14 days up to 2 years old and whose weight doesn’t exceed 11 kg may use a bassinet. For ordering this service or getting more information, you must contact the booking agent.
Free Baggage Allowance for Infants
On Vietnam Airlines flights, infants are also entitled to a free checked baggage allowance:
- To/from the Americas – 1 piece with a maximum weight of 23 kg and not exceeding 115 cm / 45 in (the sum of the three dimensions) and one fully collapsible stroller.
- All other itineraries – 1 piece with a maximum weight of 10 kg and one fully collapsible stroller.
An infant carrying basket or bassinet and infant food for consumption during the flight may be taken on board, in addition to the hand baggage allowance of the accompanying adult.
