WestJet check-in

How can I check in for a WestJet flight?

WestJet offers several methods to check-in, including three self-serve check-in options:

  • Online Check-in.
  • Mobile Check-in.
  • Kiosk Check-in.
  • Counter Check-in.

When must I check in for my WestJet flight?

When checking-in at the counter, the check-in cut off time is 45 minutes prior to scheduled departure for domestic flights (within Canada) and 60 minutes prior to scheduled departure for flights to/from the US and international destinations.

If you have oversized or overweight baggage, you must check in 30 minutes before the check-in deadline for your flight. Also, if you are traveling with a pet, it is recommended that you check in 120 minutes before departure for a domestic flight and 150 minutes before an international flight because your pet may be denied boarding if you check in less than 90 minutes before departure.

Online Check-in

You can check in online between 24 hours and 60 minutes before your flight’s departure time. To check in you must have a confirmed reservation. With Online Check-in you can:

  • Check-in for WestJet flights, including code-share or interline flights if the first flight is operated by WestJet.
  • Add a WestJet Rewards, SkyMiles or AAdvantage number to your reservation.
  • Select an earlier flight and your seat.
  • Prepay excess baggage fees.
  • Email or print your boarding pass.

Mobile Check-in

You can check in using a mobile device via the WestJet app (available for Android, iPhone, iPad) between 24 hours and 60 minutes prior to the scheduled departure. With Mobile Check-in you can:

  • Check-in for WestJet flights, including code-share or interline flights if the first flight is operated by WestJet.
  • Add a WestJet Rewards, SkyMiles, or AAdvantage number to your reservation.
  • Select an earlier flight and your seat.
  • Prepay excess baggage fees.
  • Email your boarding pass.

Electronic Boarding Pass

If you have an Electronic Boarding Pass, the original Electronic Boarding Pass must be presented on a web-enabled mobile device. A print version of an Electronic Boarding Pass is not accepted, but you can obtain a paper copy of your boarding pass from a kiosk or WestJet representative.

You should save a version of your Electronic Boarding Pass on your phone when you check in online. If you are using an Apple device (iOS 10 or newer), you can add multiple Electronic Boarding Passes to Passbook to have offline access. On Android devices, one e-boarding pass for one guest can be saved per device.

If you are traveling with a child or infant (on your lap or in a separate seat), you are not eligible to receive an Electronic Boarding Pass.

Kiosk Check-in

You can check in at the available kiosk locations at the following airports:

  • Canada – Abbotsford, Calgary, Charlottetown, Edmonton, Fort McMurray, Halifax, Kelowna, Montreal, Ottawa, Quebec City, Regina, Saskatoon, St. John’s, Sydney, Toronto, Vancouver, Victoria, Windsor, Winnipeg.
  • The US – Dallas – Fort Worth, Fort Lauderdale, Las Vegas, Myrtle Beach, Orange County, Orlando, Palm Springs, Phoenix, San Diego, San Francisco.
  • International – Cabo San Lucas, Cancun, Kingston, Montego Bay, Puerto Vallarta.

You can check-in between 24 hours and 45 minutes before your flight’s departure time if flying within Canada, and 60 minutes prior to scheduled departure of US/international flights. To check in you must have a confirmed reservation. With Kiosk Check-in you can:

  • Check-in for WestJet flights, including code-share or interline flights if the first flight is operated by WestJet..
  • Add a WestJet Rewards, SkyMiles or AAdvantage number to your reservation.
  • Select an earlier flight and your seat.
  • Prepay excess baggage fees.
  • Print your boarding pass.
  • Print your bag tags at select airports (Abbotsford, Calgary, Edmonton, Fort McMurray, Halifax, Kelowna, Las Vegas, Montreal, Orlando, Ottawa, Palm Springs, Phoenix, Regina, Saskatoon, St. John’s, Toronto, Quebec City, Vancouver, Victoria, Winnipeg).

Counter Check-in

Counter Check-in is available 3 hours before your flight’s departure time for all cities. It is recommended to check in 120 minutes before your flight’s departure time if flying within Canada, and 150 minutes prior to scheduled departure for US/international flights. Your baggage will be accepted up to three hours before the departure time.

Check-in with a WestJet agent at Guest Assistance is mandatory for passengers:

  • Departing from Cuba or the Dominican Republic.
  • With special needs.
  • Unaccompanied Minors.
  • Traveling with a personal oxygen cylinder.
  • Traveling in a group of more than nine persons with the same last name.
  • Who have purchased an extra seat.

Boarding

WestJet requires all passengers to arrive 40 minutes before departure at the boarding gate for both international and domestic flights. Boarding closes 10 minutes before departure. If you arrive 10 minutes before departure time, and the flight is already boarded, you can miss the flight.

More information here >>

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