Air India Boeing B787 Dreamliner seat review by Sutinderjit Mahil #38357

Flew to Amritsar direct from London. Have previously flown many times with Air India. The great thing is that punctuality had improved over the years even though recently it is very hot snd miss. The fact it is a direct flight was great. Food was average. The TV monitors didn’t work for me and many other passengers complained and got little response from the cabin staff.
Service on the flight was seriously lacking with only seeing the cabin staff on boarding and meal times. Other than that they were non existent which is very sad for a national flag carrier.

Flying again soon. Sadly won’t hold out for an improvement in service. Punctuality will be enough .