Air New Zealand Boeing B777 200 seat review by macfod #36488

2019-06-25
2.5 of 5
Seat27j
FromAuckland - Auckland International (AKL)
ToHong Kong - Hong Kong International (HKG)
Detailed ratings
Legroom4 of 5
Seat width3 of 5
Seat recline3 of 5
Entertainment3 of 5
Food & drink1 of 5
Service1 of 5
My worst ever trip after paying the extra to upgrade to Premier seats.
The flight was the coldest ever and we had to ask twice to turn the heating up...to no avail as we shivered for hours.
As for the staff well, the guys name began with J and he was like something out of dads army.
He was abrupt, never smiled and shook so bad serving drinks he spilt them.
This after treading on my wife’s foot , without a sorry!
He learnt across people whilst they were eating and why oh why Airnz employ such poor staff on long hall flights.
Then, we skipped dinners as it was 1.30am.
So hungry and looking forward to breakfast I had the worst breakfast ever.
A roll cover with water eggs and although I searched for the corn beef hash this was no where to be seen.
Thus capped off a dreadful trip with Airnz in honesty and they will certainly not be top of my list in future long haul.
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