Alitalia Airlines – Air One Boeing B777 200ER seat review by Myra F. #31206

We took the same flight 2 years ago and were extremely uncomfortable for 12 hours. We were really afraid to try it again, but were very pleasantly surprised at the improvement. The plane appeared new compared to the old clunker we took 2 years ago. There was MUCH more legroom and seat width. The seats reclined much further at a better angle and were much softer and more comfortable. NO backache! They fed us 3 times on the way home and 2 or 3 times on the way there (I can't remember). The food was okay/adequate. I don't expect gourmet food on a plane. It was fine. The service was excellent. Everyone was cheerful and pleasant. There was a drink station set up with an ICE bucket, so you could get your own soft drinks, juice, and water when you wanted it. The entertainment system was pretty good. I found the music to be either to difficult for me to figure out or there just wasn't much to choose from There were plenty of movies and TV shows. The games were outdated. Check in in Rome took too long, but they got us through in time. The plane left 30 minutes late, but most planes don't leave on time, at least in my experience. Great flight overall. We travel a few times a year by plane for the last 20 years. Not frequent travelers, but a lot to compare this flight with.