Alitalia Airlines – Air One Boeing B777 200ER seat review by Petra Gwyn-Jones #37317

2020-03-02
2 of 5
Seat16K
FromRome - Leonardo da Vinci International (FCO)
ToBuenos Aires - Ezeiza Ministro Pistarini (EZE)
Detailed ratings
Legroom4 of 5
Seat width3 of 5
Seat recline2 of 5
Entertainment1 of 5
Food & drink2 of 5
Service1 of 5
The seats were really hard and had back ache within the first 4 hours. The touch screen for the entertainment didn't work and responded really slowly with the handset. The seat area was dirty and the magazines in the seat pocket looked like they had been eaten by a mouse. The crew were really unfriendly and the service was probably the worst I've experienced in years. No choice of main dish - only pasta. Only offered one drink for the whole journey - over 13 hours. No top up of anything. It was worth paying the extra to be able to stretch out the legs, but this was negated by the back ache from the seats. I won't be flying with them again.
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