Seat Map American Airlines Boeing B787 9

Aisle seat was great for getting in and out. This is a seat in the front row of the Premium Economy Section so has the recliner-style footrest, which is much better than the other two rows. I have short legs so my feet don’t reach the other type of footrest which is small. The complimentary headsets were okay, the blanket was great, and the pillow was comfy and a good size.

My food choices were excellent and the beverage selection was also very good.

Cons were the elevation level of the legrest (could be higher), and seat recline angle could have been just a fraction more (there’s enough room, I think, for another couple of degrees). There isn’t much lumbar support and the seat itself feels very hard under your behind after a few hours in the air.

Overall? Much better than economy, and well worth the extra expense if you’re able to get it as an upgrade or on sale. If you’re tall, or quite large in build, I’d say to spend the extra every time. I had a gentleman sitting near me who wasn’t overweight but was tall and with broad shoulders - he said he always goes premium economy because it’s the only seat that accommodates his shoulders without him impacting on whoever’s sitting next to him, but he doesn’t have to go that extra step and buy business. As a self-funded retiree, saving money as well as being comfortable were important to him.

The crew on this flight were lovely, helpful, and polite.

Due to weather en route, the flight was about 16.5 hours. The seat was surprisingly comfortable for economy class. The entertainment system was great and responsive. There was a universal power outlet and USB port at every seat. The seat itself was pleasantly soft and I didn’t find my bum sore during the flight. The recline was greater than expected and left me able to sleep decently comfortably without my head falling forward. The headrest was really nice with height and tilt adjustment and wings for leaning your head against. The width of the seat was sufficient for my narrow frame. At 6’1” the pitch was pretty tight for nearly 17 hours. If they gave you just one more inch and made the pitch 32”, it would make a world of difference. The lavatories were clean and functional. There was never a wait except at the very end when half the plane goes to the bathroom at the same time. The flight attendants were friendly and attentive. Unfortunately the flight was very poorly catered and the flight attendants were profusely apologetic. They ran out of dinners and breakfasts as well as consumables like cups and trays. From the sound of it, they had tons of problems in business class too. I don’t know if that was an American problem or a catering contractor problem, but the flight attendants did a good job of trying to handle the hand they were dealt.

Seat was very comfortable. Plane was great! I’m guessing this is an updated version? Whatever it is it’s was a very comfortable ride home to HONOLULU. The ONLY thing i didn’t like was the service and food. No comparison to deltas service. Ladies (most not all) was just rude and there to do just there job. Majority of the time they were busy yapping in the Gally. Husband woke up 2 hours before landing to ask for a drink and snack. But they were busy tapping so he stood there n waited patiently not to interrupt there conversation and then the woman looks at him and says rudely “yes?!” So he then asked for a drink her reply was what do u want? Miller light he says “we don’t have that” husband says bud light? The other stewardess must’ve noticed the sarcasm and answered my husband nicely and said yes we have that. Next he asked the rude one of there were snacks her reply was “we’ll be going around with snacks in a while” WHAT A BI%**! Other airlines usually have a basket of snacks to offer as we please but this was just unacceptable! Especially after paying $6grand for 2 tickets to Florida and back! Other than that the flight was great.

American Airlines going Bad to worse.
Business Seat very Hard,during our Day Time Flight they darkened the windows ,they say it is for returning Americans to lessen jet lag ,so us who have just got up have no say and they won’t lighten them so we had a 7 hour in the. Dark. Food was appalling many complaints,No Hot drinks served for 3 hrs,crew seemed to hide behind the curtain ,Purser was OK.BUT will Never Fly American again and my loyalty card has been Cut up.
I thought BA was bad but AA now make BA look good.
AA spoiled our Golden Wedding With very poor service right from check in,I will not give more than 1star for any part of our trip because they don’t deserve any really.Bye AA for good

Aircraft is one of the most quiet in the commercial fleet. It was the FIRST lay down seat that did not either force my toes up agains the seat ahead - I’m only 6’, but on LATAM they assume you are smaller I guess. And, there was no annoying bar across my lower back.

Not to mention there were seat controls that actually just WORKED. So many others have you going back and forth to just lay down - I think you need a 400 page manual to operate it!

7A in flagship Business made for very comfortable trans-pacific flight. The reclining to lay flat option was amazing. FOOD... If they offer the "Japanese " dinner, unless you like sushi, that is what you receive. For the entire 13 hour flight, I was offered one drink, after which I had to go to the galley and request a beverage. A light meal of scrambled eggs, potatoes and a salad was served shortly before landing. The seating was great, service as lacking

I am 6ft4, average weight for my size. There is not much legroom and the seat is narrow. Fortunately for me, the plane was far from full and the 2 seats aside me were empty. I would not want to travel a 10h international flight on those cramped seats.

The overall flight experience was excellent. The only drawback was that there was not too much space for my shoulders since I am 5'9".

Great aircraft in good condition.