American Airlines Boeing B787 9 seat review by Roland #38378

American Airlines going Bad to worse.
Business Seat very Hard,during our Day Time Flight they darkened the windows ,they say it is for returning Americans to lessen jet lag ,so us who have just got up have no say and they won’t lighten them so we had a 7 hour in the. Dark. Food was appalling many complaints,No Hot drinks served for 3 hrs,crew seemed to hide behind the curtain ,Purser was OK.BUT will Never Fly American again and my loyalty card has been Cut up.
I thought BA was bad but AA now make BA look good.
AA spoiled our Golden Wedding With very poor service right from check in,I will not give more than 1star for any part of our trip because they don’t deserve any really.Bye AA for good