Etihad Airways Airbus A380 800 seat review by E Green #30107

2015-10-05
3 of 5
Seat11F
FromLondon-London Heathrow (LHR)
ToBangkok-Suvarnabhumi International (BKK)
Detailed ratings
Legroom3 of 5
Seat width3 of 5
Seat recline4 of 5
Entertainment3 of 5
Food & drink3 of 5
Service3 of 5
Booked Etihad Business class to try Etihad for a change - and to specifically to try their new Dreamliner and A380. They changed the plane to older planes on both of our flights (first one was to Dusseldorf via Abu Dhabi from Colombo) - food service lacking on both legs of London to Bangkok. London lounge great, Abu Dhabi lounge way too busy very late at night and early in the morning, couldn't get a shower before boarding time, despite very helpful attendent trying 3 different areas. Very dissapointing experience all round. Will use other airlines in future (so, it seems they don't care about Business customers either!)
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