Seat Map United Airlines Boeing B777 200 (777) – version 4

This aircraft is configured with the Polaris business class lie flat seats. Unfortunately, these Polaris seats are different than those on the Boeing 787 (wider body plane) and narrower. This was in issue when I tried to sleep and put the seat in the 'lie flat' position. The upper part of the seat moves down into a narrower cavity that I was just not wide enough for my shoulders. The only way I could 'relax' was by rolling onto my side, but that didn't work for very long as it was too much pressure on my shoulders. Also, I am 6'4", and my legs had to bend in order for me to fit into the bed cavity. So although they might be 6'4" long, it is not long enough for a 6'4" individual to lie in it comfortably.

My other issue with these seats is the fact that there is no pouch or place to safely place personal items. there's a small open shelf, but anything I placed on it fell onto the floor of the plane if there was any type of turbulence.

Overall, these seats are nice, but not as comfortable as Polaris seats I have experienced on the Boeing 787. Those seats are more private, and in my experience provided a bit more space.

My last three international trips (Averaging 17-18 hour journey to Asia ) were done in Business class. However, I couldn’t justify paying $10 k for a 9.5 hour journey (San Francisco to London) so I purchased United Plus. I had read the mostly positive reviews, nevertheless was apprehensive how comfortable the United Plus could possibly be.

I was very pleasantly surprised. I could stretch out my legs, didn’t feel claustrophobic when the passenger in front of me reclined his seat.
The seat (while being no business class seat) was fine.
I should also mention that I am 5’4” tall!
I tall passenger may disagree!

The food was average, but I don’t care about that. The TV monitor was small and the touch screen not very responsive , but that was ok too!

The United plus seat was good value for money. So much so that I will seriously consider United plus next time I travel a 9 hour or less journey. I think I will splurge for business only on the ridiculously long flights which exceed 15 hours.

January 30, 2018

I had 3 issues with this Polaris seat. First, it faces the back of the plane, which I found disorienting. Also, you are looking at the passengers across the aisle from you throughout the flight. Second, these Polaris seats do not have a pouch or any place to store personal items. Sure, you can place them in the storage bin above the seat (provided there is space) but no where at arms length. And finally, I found these seats narrow. I was unable to lie the seat flat and lie on my back without my upper body feeling cramped. I had to lie on my side in order to not feel pressure on the sides of my shoulders. So I was unable to sleep when the seat was in the 'lie flat' position. I needed to incline it in order to do so.

This is a forward facing Polaris lie flat seat. As a lie flat seat, it does what it is supposed to, but it is a bit on the slim side. There is also little room for effective storage of small items as compared to what you get on United's 767 Polaris seats. Service from flight attendants was excellent, although the food choices have gone downhill over the years. And like all of these seats, if you are on the aisle, your seat mate will be crawling over you if you have gone into lie-flat mode.

My seat was okay however I was traveling with two knees requiring total replacement and wasn't able to raise them for relief. My savior was Ken Thompson the Denver flight Attendant who kept me supplied with ice and care the entire trip. If it hadn't been for Mr. Thompson I'm sure I would have suffered dearly. Please give him praise for his professionalism and thoughtfulness.

Unite switched from V5 as booked to V3. Row 39 in V5 to V3 which has 3 seats with no notice. So we thought my wife and i would have 2 seats on the our red eye only to find out she was stuck in the middle

Great leg room way too narrow for an adult. So seat storage . Electrical outlet is und the aisle seat so you have reach behind the legs of that passenger to access. Might be the worst designed seat ever.