Excellent service a No very comfortable seat which inverted To a flat bed under slight angle so you could still watch the Screen of the monitor if you so desired. Food was delicious. Beautiful large range of fruit drinks available. Chocolates were .superb! Seat next to me Free so much space. Eating in business was 2-2-2. Good up to date films. Arabic as well as Western. Check-in went fast a No very smooth. I used the United Airlines a lounge as Star Alliance lounge at LHR T2 (in actual fact T1) service, facilities and food excellent!. The whole experience was great. Only disappointing past was the wheelchair assistance at Cairo airport T3. Further nothing then praise for Egypt Air. I nearly forgot to mention their very generous luggage allowance. Best I have ever had in business on that route with any airline. Well done Egypt Air! Legroom, seat width, seat, entertainment, food/drink and service excellent, but cannot work the star system below.
28 found this review helpful.
Was it helpful to you? Yes
Excellent experience from start to Finnish! I was given priority from my flight from Aswan to Cairo to the plane MS 777. Went smooth. The cabin was quiet clean and space full seat was possible to be adjusted in all positions from chair to flat bed. Blanket, two pillows and headset were sealed I. Plastic, so clean. Food was all presented beautifully like pieces of art, excellent quality and choice. Excellent personal service. Stickers to let staff know if one wanted to be awaken for meals or duty free. Lots of space. Seat next to me was kept empty. Nearly one attendant to two passengers! Never waiting for toilets, which were very clean! When I arrived at LHR I had a priority card through customs and my luggage was already waiting and taken of the belt when I arrived. It was a wonderful experience. I will definitely fly them again. Thank you Egypt Air for your wonderful service experience.
24 found this review helpful.
Was it helpful to you? Yes
This is one of the worse flying experience among many flights I took each month. The seats arranged in 2-4-2 made the isle too narrow to roll carry-on. Leg room is below par and seats were uncomfortable. Small windows made the cabin looked very congested. The environment is no better or worse than other A330 aircrafts run by many airlines.
Flight was delayed almost two hours. Cabin crews were trying to deliver services, but there is not much to provide. Very limited choice of beverage. I declined the food because it did not look appealing to me.
May be the way to fix the problem is lower my expectation and fly business class next time.
32 found this review helpful.
Was it helpful to you? Yes
Johannesburg - Oliver Reginald Tambo International (JNB)
To
Cairo - Cairo International (CAI)
Fairly old model of the A330 300. As the seats did not fold fully flat, but still enjoyed a fairly good sleep. No menus presented but good food served with quite a few choices.
Entertainment system somewhat complicated, but as we boarded late, did not need a full length film.
All staff very pleasant and helpful.
No liquor available on board, but solved that problem by buying a good bottle of South African wine at ORT, staff gave us glasses. Not quite up to the standard of some Airlines in Business Class, but not far behind and excellent value for money.
2 found this review helpful.
Was it helpful to you? Yes
Plane was changed back to a pretty old and crappy -200 model - for this long trip the change meant that there are NO flat beds in Business, which was a major reason for me to book this flight (10.8.17) - very disappointed! For a change compared to 3 previous Egypt Air flights this one actually had a pleasant crew - nothing much positive to say about Egypt Air: First time and definitely the last .....
5 found this review helpful.
Was it helpful to you? Yes
Johannesburg - Oliver Reginald Tambo International (JNB)
To
Cairo - Cairo International (CAI)
Problem with a large number seats in business class, once they reclined they could not return to the upright position, despite many attempts by the on board staff. Food not much better than other airlines economy class offering. Limited drinks and onboard entertainment terrible. Overall airline 20 is years behind the current standards BUT onboard staff service levels GREAT despite the outdated equipment they had to work with
5 found this review helpful.
Was it helpful to you? Yes
Worse trip ever in business class,worse service ,worse food,and worse seats not comfortable at all and a very dirty cabin most of the occupied seats are complimentary for friends and they have a very loud voices no consideration for other sleeping people the hostess was seen twice only during the whole trip once when serving the awful food and once when they picked the tray and worse entertainment
22 found this review helpful.
Was it helpful to you? Yes
this plane always takes off late of its time at 3 pm from Heathraw which disturbs my next arrangemen!ts of reservation; the crew always says that the plane came late from cairo and the condition of bad weatheras an apology for the passangers, but two hours late in take off is too much!!
24 found this review helpful.
Was it helpful to you? Yes
EGYPTAIR WILL ALWAYS BE THE BEST! I am an ex flight attendant and I was amazed by the great improvements on the plane new logo/uniform/great hospitality, smooth take off and landing! loved everything except the turbulance!!! I hope they don't close this route!
13 found this review helpful.
Was it helpful to you? Yes
Johannesburg - Oliver Reginald Tambo International (JNB)
To
Cairo - Cairo International (CAI)
Plane was quite modern and fairly comfortable although for 6"2 man like myself sat next to another tall person the seats were a little on the small side which made an overnight flight less comfortable than it could have been
7 found this review helpful.
Was it helpful to you? Yes